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Student Support Services

Student Support Services

Career Coach
Career Coach Resource
Still not sure what type of career is the best fit for you? Discover majors and in-demand careers and education based on your interests with Career Coach. First, take a Career Assessment that matches you up with careers. Or, just search for any program or career for more information on it. Explore the career pathways that match your interests, and then find the program at ACC that will train you for your favorite career. You can even create a profile, craft your resume, and apply to jobs within Career Coach.

Career InformationStill not sure what type of career would be the best fit for you? Pure Michigan Talent Connect has different tools that can help you explore different career options, have a look at internships, search for the perfect job, and find information that is specific to the state of Michigan.  

If you already know what area you want to go into, but are still curious about all of the different things that you could do with your degree, the Occupational Outlook Handbook is just what you need! This guide has information about hundreds of different jobs, including average pay, job outlook, and summaries of the work environment.


Computer and Wireless AccessYou can find wireless internet connections at the following ACC campus locations:

  • Besser Technical Center Commons
  • Library
  • Lumberjack Shack
  • Park Arena
  • The Student Services Center
  • Van Lare Hall Student Lounge
  • Oscoda Campus Student Lounge

To access the wireless internet with your laptop, make sure your wireless card or device is turned on and select ACC Public as your wireless connection.

Student Open Computer Labs
Stephen H. Fletcher Library/AV Learning Resources Center
Center Building, Room 111
989.358.7252

The Student Success Center
Email Colleen Jacobs
Van Lare Hall, Room 125
989.358.7270
Spring Semester Hours
Monday & Tuesday — 8:00 a.m. - 5:30 p.m.
Wednesday & Thursday — 8:00 a.m. - 5:00 p.m.
Friday — 8:00 a.m. - 1:30 p.m.

Oscoda Campus
Email Patrice Billiel
Room 206
989.358.7445
Spring Semester Hours
Monday — 9:00 a.m. - 3:00 p.m.
Tuesday — 12:00 p.m. - 5:30 p.m.
Wednesday — 2:00 p.m. - 7:00 p.m.
Thursday — 2:00 p.m. - 7:00 p.m.
Friday — 9:00 a.m. - 2:00 p.m.


Disability ServicesAmericans with Disabilities Act
Alpena Community College policies and practices for admission, employment, and activities comply with requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendment of 1972, Section 504 of the Rehabilitation Act of 1973 as amended, the Age Discrimination Act of 1975, and Title II of the Americans with Disability Act of 1990; ACC does not discriminate on the basis of race, color, national origin, gender, age or disability. For more information, contact the Title IX, Section 504, the Age Discrimination Act and Title II coordinator: Carolyn Daoust, VLH 124, 989.358.7211.

Requesting Disability Services

It is important to understand that in the post-secondary learning environment, a potential student must establish that they are otherwise qualified by meeting the academic and technical standards required for admission. Services to accommodate a disability cannot alter the content of a class.

Prior to requesting Disability Services at Alpena Community College (ACC), an individual must:

  • Be officially admitted to ACC
  • Complete placement-testing requirements

After completing the above requirements, an individual requesting Disability Services must:

More detailed information about ACC’s Disability Services policies and procedures is available in the Access for Students with Disabilities publication: Students With Disabilities

For more information on your rights and responsibilities as you prepare for post-secondary education, visit http://www2.ed.gov/about/offices/list/ocr/transition.html.


Enrolling in Online Classes FAQFollow the link for information to help you prepare for taking an online course at Alpena Community College. Enrolling in Online Classes


Food ServicesACC offers two dining locations on campus; The Lumberjack Shack in the Besser Technical Center and Food For Thought in Van Lare Hall. Breakfast, lunch, and specialty items are available during fall and spring semesters from 8:00 a.m. to 4:00 p.m., Monday through Thursday, and 9:00 a.m. to 1:00 p.m. on Fridays. Limited hours are available during the summer semester. Meal plans are available; see the food service cashier. Catering services are also available. For more information call: 989.358.7216.


Food PantryFood Pantry Webpage
The ACC Student Food Pantry, located to the right of BTC 120,  was created because we know that when students are worried about where their next meal is coming from, they can't focus on their studies. There are no rules or limitations for this pantry. Take what you need, but please don't abuse it. If you need further assistance, please visit the President's Office in BTC 125 or call Lisa at 989.358.7296.

Help and Support for Online LearnersAlpena Community College offers various support options for students taking classes at a distance or online.

Are you ready for Online Learning? Take a Self-Assessment
Do you have the technology requirements to take online classes? Find out HERE
What does an online class look like? Take the Online Learning Orientation HERE
Need to access Blackboard? Learn about Blackboard HERE


Library ServicesStephen H. Fletcher Library
Located in the Newport Center Building, the Library, and A-V areas provide intellectual access to recorded knowledge and information consistent with the present and anticipated teaching and research responsibilities of Alpena Community College. The Alpena Community College academic library collection is generally most suitable for adult use; those obtaining library cards must be a student at ACC, its University Center, or be a non-student at least 18 years old.


Student Success CenterAlpena Community College students can come to The Student Success Center for the help they need to succeed! All services are FREE! Follow the link to the Student Success Center for more information. 


Transfer InformationThinking about transferring to a four-year university? Check out the Transfer Information page for resources to help you plan for a successful transfer.


WebAdvisorStudents can use WebAdvisor to schedule courses, check grades, pay tuition, and more! Read more about WebAdvisor here.