Alpena Community College

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Self-Service

Self-Service


Self-Service Contacthelpdesk@alpenacc.edu
989.358.7374
Office of Information Technology - Newport Center 108

What is Self-Service?
Self-Service is an online resource for student, staff, and faculty access to Alpena Community College’s A laptop screen showing the log-in screen for Self-Serviceinformation systems. Self-Service also allows guests to view information about course offerings and current class listings.

How do I access Self-Service?Self-Service may be accessed directly at https://selfservice.alpenacc.edu/ or by going to ACC’s web page discover.alpenacc.edu and clicking the Self-Service link located under 'Popular Links' in the bottom footer of the website.

Is my user ID for Self-Service the same as my username for Blackboard?Yes. The user ID for Self-Service and ACC’s learning content management system, Blackboard, are the same. However, the passwords are separate and not synchronized.

Your username and password are the same for Self-Service as they were for WebAdvisor. 

How will Self-Service help me?Self-Service gives you instant and up-to-date information to assist you with your college goals. For example, you can:

  • Search for class sections by semester prior to registration and view enrollment status
  • Obtain a program evaluation to determine degree or certificate requirements
  • Plan courses and develop an educational plan
  • View your class schedule
  • View your personal file
  • Communicate with your advisor
  • Submit an address change
  • Academic advising tools
  • Register and drop classes
  • Make payments on financial obligations
  • View your financial aid status
  • View your placement test summary
  • View grades and unofficial transcripts
  • Request official transcripts
  • Apply for graduation

Is my personal information within Self-Service secure?Yes, the information found within Self-Service is secured with 128-bit encryption, the highest in the industry. However, information within Self-Service should be considered confidential; do not share your Self-Service user ID and password with anyone and be certain to always log out of Self-Service.

Sign in to Self-Service button